Privacy Policy
To the Users (as defined later), we inform them that the following Privacy Notice is applicable to them by the simple use or access to any of the pages, web and mobile applications, software and applications in general, that make up the Portal of www.loscincosoles.com (hereinafter and, jointly and indistinctly, the “Portal”), so we understand that you accept it and agree to be bound by it. In case you do not agree with the Privacy Policy and/or the Terms and Conditions your disposal, you must refrain from accessing or using the Portal.
The User, understood as that person who uses or accesses, through computer equipment and / or any communication equipment or device, the Portal (hereinafter the “User”), fully and without reservation accepts each and every one of the provisions included in this Privacy Policy.
RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA.
For Tiendas Tropicales, S.A. de C.V.
(hereinafter the “Company”) the safety of Users is our priority, so we protect their personal data through the use, application and maintenance of high technical, physical and administrative security measures.
As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and will be treated confidentially. We inform you that the RESPONSIBLE for collecting and treating and / or using the personal data that the User provides through the Portal, is the Company, as well as its subsidiaries, associates, holding companies and affiliates.
DOMICILE OF THE RESPONSIBLE.
For the purposes of this privacy notice, the Company indicates, individually, as its address, the one located at Rafael E. Melgar Calle 8 Norte 270 Colonia Centro, Cozumel, Quintana Roo, C.P. 77600.
PERSONAL DATA THAT MAY BE COLLECTED.
The personal data that the Company may collect from the User when using the Portal and / or contracting our services and products are the following:
- Name, telephone number, address and email address.
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.
The personal data that the Company collects will be used to serve the following purposes:
- To personalize your experience, to better respond to your individual
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support
- To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the
- To administer a contest, promotion, survey or other site
- To send periodic email – the email address you provide for order processing, will only be used to send you information and updates pertaining to your
- To integrate files, databases and systems necessary to carry out the corresponding operations and services; (ii) To claim the delivery of prizes and / or promotions; (iii) To carry out internal analyzes;
- Additionally, your personal data may be used for the following secondary purposes: (i) Marketing, advertising and commercial prospecting; (ii) Offer, where appropriate, other products and services of the Company or of any of its affiliates, subsidiaries, holding companies, associates, commission agents or companies; (iii) Send you promotions of other goods, services and / or products; (iv) To perform statistical analysis, generation of information models and / or profiles of current and predictive behavior and, (v) To participate in surveys, sweepstakes and
OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA.
The Company has administrative, technical and physical security measures in place to protect your personal data, which we also require to be complied with by the service providers we hire. You may limit the use or disclosure of your personal data by sending an email to wecare@loscincosoles.com, indicating in the body of the email your full name and what data you want not to be disclosed, if your request proceeds, you will be registered in the exclusion list.
MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION (ARCO RIGHTS).
You can send an email to wecare@loscincosoles.com, at any time, to exercise your Rights of Access, Rectification, Cancellation or Opposition (“ARCO Rights”). To exercise ARCO Rights, you (or your legal representative) must submit the request, identifying yourself with the following documentation:
- Name of the user or
- Address of the user or owner or other means to communicate the response to your
- Documents that prove your identity (IFE / INE or passport) and, where appropriate, the documents that prove the legal representation of the.
- A description of the information / data on which you are trying to exercise your ARCO rights and the rights you would like to
If one or more of the documents mentioned above are not included, and / or the documents have errors or omissions, the Company will notify you within 3 business days of receiving the request and ask for the missing documents and / or the relevant corrections; You will have 5 business days from that notification to provide the updated information, otherwise, the request will be understood as not submitted.
TRANSFER OF PERSONAL DATA.
The Company may disclose your personal data to those third parties who, by virtue of the services and products offered, need to know them to fully comply with them.
Likewise, the Company may disclose your information to the competent authorities in terms of the applicable legislation; any transfer of your personal data without consent will be made in accordance with Article 37 of the LFPDPPP.
WEBBEACONS.
The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data on your visits to the Portal; these are small electronic images embedded in web content or email messages, which are not normally visible to Users and which allow us to generate almost personalized content to offer you a better experience when using our Portal.
In case of not agreeing with any of the conditions established here, the User can always change the configuration of their browser.
MODIFICATIONS TO THE PRIVACY POLICY.
This privacy policy may undergo modifications, changes or updates derived, among other things, by new legal requirements; needs of the Company, for the products or services we offer; for our privacy practices; due to changes in our business model, or for other reasons.
Any modification to this privacy notice will be notified to you through any of the following means: a written communication sent to your address, by the email you indicate; a message to your mobile phone; a message made known through the Portal or any electronic means used to carry out operations; or, in newspapers of wide circulation the registered office of the Company.